Emergency services
Call 911
For any emergency requiring police, fire, or paramedic assistance, call 911.
Conrad Orlando
Security & assistance
Keep these hotel security, emergency, and nearby medical contacts accessible throughout your stay.
Hotel security - available 24/7
407-387-5161
From a hotel phone, dial extension 5161. Conrad security officers are trained in CPR/AED and First Aid.
During the meeting
Wear your meeting credentials when requested and keep personal belongings with you. Notify the meeting team or hotel security about any safety concern.
Fire safety
Follow posted exit signs and hotel staff instructions. Guest rooms, meeting rooms, and hallways are connected to the resort's alarm and sprinkler systems.
AED locations
AEDs are located at Security Dispatch, the Front Office, the Pool Towel Hut, and Ceiba.
Closest emergency room
Orlando Health Dr. P. Phillips Hospital
9400 Turkey Lake RoadOrlando, Florida 32819407-351-8587
Closest urgent care
AdventHealth Centra Care
12500 South Apopka Vineland RoadOrlando, Florida 32836407-934-2273
24-hour in-room care
The Medical Concierge
On-call doctors are available for in-room visits. Medical personnel must speak directly with the guest before arriving at the hotel.
407-648-5252Nearby pharmacies
Walgreens
12100 S. Apopka Vineland Road
Orlando, Florida 32836
407-238-0600
7301 County Road 535
Windermere, Florida 34786
407-573-1012
Evacuation assembly areas
North Parking Lot and Boat Dock/Promenade
In an evacuation, follow hotel announcements, illuminated exit signs, and staff directions. Do not use elevators unless instructed by emergency personnel.
Information provided by the Conrad Orlando Safety and Security Department.